How do I change or stop my subscription?
After your first payment you can end it with 30 days’ notice, at any time.
After 6 monthly payments it continues month to month, and 30 days’ notice still ends it.
Changed your mind about your first order? You have 14 days from delivery for a full refund, if the products are unused and unopened. Tell Customer Service within 10 days; you pay the return postage.
In Malaysia
Zinzino Malaysia Customer Service: customer.my@zinzino.com / +603 9388 0300. They answer within 48 hours.
Official file
Customer Subscription Terms
Where to find it: Back Office → File Library
Still stuck?
Orders, payments and accounts: Zinzino Partner Support (chat or contact page). How-to questions: your team leader.